With a focus on hardware solutions and electronic automation, eutronix emphasizes customer satisfaction, efficiency, respect, autonomy, and creativity. We offer comprehensive services including technical support, repairs, training, installation, and maintenance across various sectors such as healthcare, retail, and logistics. We also provide subscription-based support options, diverse financing solutions, and collaborate with top suppliers to deliver high-quality mobile solutions.
Leading European Mobility Solutions Provider
eutronix is a leading European provider of mobility solutions, offering tailored services and products for customers in France, Belgium, and the Netherlands.
With a turnover of nearly €30 million and a team of over 40 people across Europe, eutronix excels in hardware solutions and electronic automation. The company’s commitment to innovation, quality, and customer service solidifies its leadership position.
Our Core Values
There are five core values that guide all of our activities:
- Customer Satisfaction: Putting customer needs at the heart of everything we do.
- Efficiency: Guaranteeing fast, effective solutions.
- Respect: Treating each partner fairly and with consideration.
- Autonomy: Encouraging initiative and independence.
- Creativity: Encouraging innovation and new ideas.
Our Customized Mobility Services
Customized Services from eutronix for Customer Peace of Mind:
- Technical Support: Assistance for PDAs, tablets and smartphones, including repairs, demonstrations, training and configuration.
- Repairs: We take care of all warranty and out-of-warranty repairs, with prior quotation.
- Training: Technical training sessions by appointment to help you get to grips with your equipment.
- Installation and Maintenance: Help with installing, maintaining and diagnosing equipment.
Free Support For All Our Partners
Our eutronix pre-sales project experts, Mathis Raposo Labarta, Tijs Van Der Borst and Ibrahim Hoxha, offer free support to all of our partners. This includes:
|
|
|
|
|
Advice from our experts | Demonstration Equipment | Technical assistance | Repairs under warranty | Repair |
Our “À La Carte” Services
Our “à la carte” services include advanced technical support, installation, maintenance, diagnostics and training. Out-of-warranty repairs require a quotation, with charges if refused, unless a replacement is purchased.
|
|
|
Technical training by appointment | Staging and configuration assistance | Out-of-warranty repairs on quotation |
Contracts & Subscriptions
We also offer subscription-based support options and repair contracts to ensure optimum coverage:
- Manufacturer repair contract
- eutronix repair contract (Paceblade, Point Mobile, Unitech, Urovo)
- Management contract for your mobile devices (MDM)
- 24-hour swap/replacement contract
- Project management
- Product as a Service (PaaS) monthly subscription for a minimum of 3 years
- “Swapscan” monthly subscription including an operational device, full repair, licence and MDM support, as well as replacement within 24 hours
Warranties: Explore Our Different Packages
eutronix offers several warranty packages tailored to the needs of its customers:
Transport, Reconditioning & Financing
eutronix offers a range of additional services to suit your needs:
|
|
|
Transport Costs Shipment at customer’s expense Return at eutronix’s expense Original packaging required | Refurbished Equipment Possibility of purchasing or hiring reconditioned equipment Availability: please contact us | Financing and Leasing Numerous financing options available (min €100K) Check Dun & Bradstreet… |
Diverse Sectors and Tailored Solutions
eutronix is active in a wide range of sectors, including healthcare, hotels, restaurants, retail, leisure, logistics and industry. The solutions offered include:
Barcode Scanners
Mobile Terminals
Printers
POS / TPV
Displays & PCs
Embedded Solutions
Mobile Device Management
Consumables & Accessories
Custom Hardware
Our Mobile Solutions Providers
For all its mobile solutions, eutronix works with the following suppliers, among others:
Conclusion
With its personalized mobility services and dedicated teams of experts, eutronix is committed to providing tailor-made services that meet the specific needs of its customers.
